Title	Real-time Twitter Data Analysis of Saudi Telecom Companies for Enhanced Customer Relationship Management
Author	Shaheen Khatoon
Citation	Vol. 17  No. 2  pp. 141-147
Keywords	Sentiment analysis Twitter SentiWordNet Natural language processing CRM, Telecommunication

Title	Experimental Study of Semantic Similarity Measures on Arabic WordNet
Author	Nababteh Mohammed, Deri Mohammed
Citation	Vol. 17  No. 2  pp. 131-140
Keywords	Semantic similarity, semantic similarity measure, WordNet, Arabic WordNet (AWN), AWSS.

Title	Study, Evaluation and Measurement of 802.11e and 802.16e Quality of Service Mechanisms in the Context of a Vertical Handover Case of Real Time Applications
Author	Azeddine KHIAT, Ayoub BAHNASSE, Mohamed EL KHAILI, Jamila BAKKOURY
Citation	Vol. 17  No. 2  pp. 119-130
Keywords	802.16e 802.11e VOIP QoS UGS RTPS DCF PCF HCF Video Conferencing Vertical handover OPNET Modeler.

Title	FPGA based System on Chip IPTV Set Top Box
Author	P Kaythry K J Jegadish Kumar
Citation	Vol. 17  No. 2  pp. 113-118
Keywords	System on Chip, IPTV, HDMI, Set Top Box.