Title	A Framework of Service Level Agreement Management for Software Maintenance
Author	Syed Irtiza Hassan, Ahmad Salman Khan
Citation	Vol. 19  No. 5  pp. 103-112
Keywords	service level agreement, software maintenance

Title	Knowledge Management in Banking Sector and its Impact on Competitive Advantage: An Applied Study to Banks in Jeddah Saudi Arabia
Author	Kamel Khoualdi and Hassan Binibrahim
Citation	Vol. 19  No. 5  pp. 95-102
Keywords	Knowledge management, competitive advantage, banking sector.

Title	An efficient multicast routing protocol with a minimum Routing load on the Network
Author	Nazish Nawaz Hussaini, Khalid Hussain Mohammadani, Syed Muhammad Raheem Shah, Safiullah Faizullah
Citation	Vol. 19  No. 5  pp. 90-94
Keywords	MANETs SLIM+ PUMA Open groups Stress1 Stress2

Title	A connected graph with set of empty intersection of all Longest Cycles
Author	Abdul Hameed Junejo, Inayatullah Soomro, Israr Ahmed, Abdul Naeem Kalhoro, Raza Muhammad, Imdad Jokhio, Rozina chohan, A. d. Jumani
Citation	Vol. 19  No. 5  pp. 87-89
Keywords	C_i^j, C ?_i^j, P_i^j, P ?_i^j, Hamiltonian cycle longest cycle Hypo-traceable Hypo-Hamiltonian Gallai’s property