Title	KNOWLEDGE MANAGEMENT FRAMEWORK IN A TECHNOLOGY SUPPORT ENVIRONMENT
Author	Mohd Hasan Selamat1, Rusli Abdullah, Christi Joseph Paul
Citation	Vol. 6  No. 8  pp. 101-109
Keywords	Knowledge, knowledge management, knowledge management framework, KMD

Title	Suggested Functionalities of a Software Maintenance Tool for a University Application System
Author	Hidayah Sulaiman, Rusli Abdullah
Citation	Vol. 8  No. 3  pp. 285-291
Keywords	Software Maintenance Tool, First level support, second level support, knowledge base

Title	Review of Complexity Metrics for Object Oriented Software Products
Author	Tieng Wei Koh, Mohd Hasan Selamat, Abdul Azim Abdul Ghani, Rusli Abdullah
Citation	Vol. 8  No. 11  pp. 314-320
Keywords	Metrics, Object Oriented

Title	Developing Knowledge Factory System as a Best Practice Platform in Software Process Environment
Author	Mazurah Abd Kudus, Rusli Abdullah
Citation	Vol. 9  No. 1  pp. 310-315
Keywords	Knowledge Management (KM), Software Development Process (SDM), Knowledge Factory (KF), Best Practice