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Title

Extracting Aspects in Product Reviews of Vietnamese e-Commerce Websites

Author

Ngoc Truong and Truong-Thang Nguyen

Citation

Vol. 20  No. 11  pp. 89-95

Abstract

In earlier times, there are many studies to extract from customers’ product reviews on social networks, e-commerce websites, etc. However, in the Vietnamese market with different characteristics of culture and language have only a few studies published. Thus, in this paper, we present a deep convolutional neural network (D-CNN) architecture using features and linguistic patterns of the Vietnamese language for the aspect extraction task. The archived results are acceptable with F1 scores for three domain book, female fashion, and mobile accessories are 76.92%, 71.74%, and 74.54%, respectively.

Keywords

Aspect extract; product review; sentiment analysis; customer profile

URL

http://paper.ijcsns.org/07_book/202011/20201111.pdf