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Abstract
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Several emerging issues are pushing cities to become smarter via introducing genuine approaches and innovative actions to solve emerging issues such as urbanization, demographic change and cities¡¯ carbon footprint. Cities that leverage on information and communications technology (ICT) - not only to mitigate the above issues, but to increase efficiencies, reduce costs, and enhance quality of life- are commonly referred to as Smart Cities. However, the definitions of ""smart"" cities remain vague, with lack of holistic strategic framework to assist decision makers to avoid any possible traps such as heavy investments in ICT infrastructure without maximizing its potential, or to focus on short-term solutions without considering the long term needs. This is seriously needed as city officials usually deal with challenges of rapid developments, sustainable development, and rational management of resources. The authors studied many Smart City initiatives and interviewed a number of top ICT managers with the aim to propose a holistic strategic ICT strategic framework for smart cities, which is expected to guide cities officials in any part of the world as they plan ""smart"" cities¡¯ initiatives and transformation projects.
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