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Title

Towards Intelligent Wireless Web Services for Tourism

Author

Dimitris Kanellopoulos, Sotiris Kotsiantis

Citation

Vol. 6  No. 7  pp. 83-90

Abstract

The vision of Intelligent Wireless Web (IWW) goes beyond just connecting mobile devices to the Internet. It includes the creation of a pervasive, user centred mobile environment, which has the ability to provide highly specific data and services to users on as-needed basis, by intelligent interpretation of the user context. IWW services could provide mobile tourists highly precise data and services on an as-needed basis, with flexibility of use for the user. With the emergence of high-speed wireless networks, such as Wi-Fi, Bluetooth and 3G, and analogous developments in Internet technologies such as the Semantic Web, Web Services, Agent based technologies and Context Awareness, the realisation of the vision of the IWW has become a possibility. The realisation of the IWW will enhance the value proposition of mobile communications in tourism. Delivering context-relevant and personalised information to mobile tourists will save valuable time and will improve efficiency and productivity. Moreover, there is a need to integrate technology innovations in other areas, such as multimodal interfaces and speech technologies, to enhance the usability of the mobile devices. However, a key challenge is to link various technological enabling elements with methodological, cultural, social and organisational aspects specific to the tourism industry. This paper presents a state-of-the-art review of the enabling technologies and discusses how, by exploiting the convergence and synergy between different technologies, it has become possible to deliver IWW support to mobile tourists.

Keywords

Intelligent Wireless Web, Semantic Web, Web Services, Agent technologies, Context awareness

URL

http://paper.ijcsns.org/07_book/200607/200607B13.pdf