Title	Structural Model of Institutional Support for the High-Tech Industry
Author	Ludmila V. Obolenskaya, Evgenia L. Moreva and Vladimir V. Vorozhikhin
Citation	Vol. 22  No. 11  pp. 413-420
Keywords	sustainable development goals, development institutions, reforming development institutions, institutional environment, high-tech industry.

Title	On the Usage of Feature Ranking and Selection Techniques to classify Heterogenous I.T. Ticketing Data
Author	M Venakata Subbarao, Kasukurty Venkatarao, Dr Suresh Chittineni, Subhadra Kompella
Citation	Vol. 22  No. 11  pp. 405-412
Keywords	Machine Learning, Incident Response, Text Mining, Support Vector Machine, Deep Learning.

Title	The Impact of Digitalization on the Level of Crime during the Pandemic
Author	Larysa Arkusha, Oleh Dykyi, Mykhailo Kosiuta, Nataliia Fedchun, Mariia Diachkova, Bogdan Osadchyi
Citation	Vol. 22  No. 11  pp. 399-404
Keywords	digitalization, crimes in the field of IT, pandemic, level of crime, factors of crime.

Title	Smart Time-Based Reminder System Using Speech Recognition Supported by Arabic Language
Author	Fahad Alotaibi and Nashwan Alromema
Citation	Vol. 22  No. 11  pp. 391-398
Keywords	Markov Model, speech recognition, reminder, Mobile-App, SDLC, WFM.