Title	Security and Management in Network: Security of Network Management versus Management of Network Security (SNM Vs MNS)
Author	Arun Kumar Singh
Citation	Vol. 17  No. 5  pp. 166-173
Keywords	Network Management Security, Simple Network Management Protocol (SNMP), Management Information Base (MIB)

Title	A Survey on Role of Internet of Things in Education
Author	Shahla Gul, Muhammad Asif, Shahbaz Ahmad, Muhammad Yasir, M. Umar Chaudhary
Citation	Vol. 17  No. 5  pp. 159-165
Keywords	IoT Smart Classroom Internet Connected devices Education

Title	A Proposed Smart System Model to Aid Evolution to E-Learning Environment in Public Education Institutes
Author	Maryam S. F. Alrakf
Citation	Vol. 17  No. 5  pp. 146-158
Keywords	Awareness, Computer-aided Education, Entities, Electronic Learning, Model

Title	The relationship between the implementation of customer relationship management, customer satisfaction and organization performance in Iranian businesses
Author	GholamHossein Ghasemi, Manijeh Haghighinasab, Zahra Sadat Mortazavi
Citation	Vol. 17  No. 5  pp. 135-145
Keywords	customer relationship management, customer-oriented management, organization of customer relationship management, operational customer relationship management, customer satisfaction, environmental dynamism and competition, organizational performance