Title	Design of Students Complaints Management System
Author	Moaz Hamed, Osamah Al-Harbi , Abdallah Al-mukhalf and Hatem M. El-Boghdadi
Citation	Vol. 24  No. 12  pp. 205-212
Keywords	Students Complaints, Transparency, Students Grades.

Title	Design of Students Complaints Management System
Author	Moaz Hamed, Osamah Al-Harbi , Abdallah Al-mukhalf and Hatem M. El-Boghdadi
Citation	Vol. 24  No. 12  pp. 205-212
Keywords	Students Complaints, Transparency, Students Grades.

Title	Effects of a Technological-Organizational-Environmental Factor on the Adoption of the Mobile Payment System and Its Reverse Impact on Small and Medium-Sized Enterprises
Author	Gyamfi-Yeboah Kwabena, Touseef Hussain Ghumro, Qiang Mei, Wenyuan Li, Daria Erusalkina
Citation	Vol. 24  No. 12  pp. 195-204
Keywords	Adoption of the mobile payment system, small and medium-sized enterprises, firm performance, technological-organization-environmental factors.

Title	An Efficient and Secure Profile Matching Scheme for Encounter based Mobile Social Network
Author	Fizza Abbas, Ubaidullah Rajput, Umair Ali Khan, Farwa Abbas
Citation	Vol. 24  No. 12  pp. 188-194
Keywords	MSN, Encounter-based MSN, Privacy, Profile matching.