Title	A Framework of Service Level Agreement Management for Software Maintenance
Author	Syed Irtiza Hassan, Ahmad Salman Khan
Citation	Vol. 19  No. 5  pp. 103-112
Keywords	service level agreement, software maintenance

Title	Optimizing Big Data Processing using Software Defined Networking
Author	Asjad Sohail, Muhammad Ali Ismail, Muhammad Wajahat
Citation	Vol. 19  No. 5  pp. 113-117
Keywords	Hadoop, Apache Spark, Big Data , SDN, OpenFlow, Benchmarks

Title	A collaborative Model to reduce Gap between IT Industry and academia (CMRGIA)
Author	Syeda Wajiha Naim, Syed Asif Ali, Sumaira Hussain and Basit Hassan Qureshi
Citation	Vol. 19  No. 5  pp. 118-122
Keywords	Industry Collaboration, Reducing Gap, Academia industry linkage, Collaborative model

Title	Enhancing Cloud of Things performance through Intrusion Detection via machine learning
Author	Sami MAHFOUDHI
Citation	Vol. 19  No. 5  pp. 123-127
Keywords	IoT, Security, Intrusion detection, machine learning, classification techniques