Title	Study, Evaluation and Measurement of 802.11e and 802.16e Quality of Service Mechanisms in the Context of a Vertical Handover Case of Real Time Applications
Author	Azeddine KHIAT, Ayoub BAHNASSE, Mohamed EL KHAILI, Jamila BAKKOURY
Citation	Vol. 17  No. 2  pp. 119-130
Keywords	802.16e 802.11e VOIP QoS UGS RTPS DCF PCF HCF Video Conferencing Vertical handover OPNET Modeler.

Title	Experimental Study of Semantic Similarity Measures on Arabic WordNet
Author	Nababteh Mohammed, Deri Mohammed
Citation	Vol. 17  No. 2  pp. 131-140
Keywords	Semantic similarity, semantic similarity measure, WordNet, Arabic WordNet (AWN), AWSS.

Title	Real-time Twitter Data Analysis of Saudi Telecom Companies for Enhanced Customer Relationship Management
Author	Shaheen Khatoon
Citation	Vol. 17  No. 2  pp. 141-147
Keywords	Sentiment analysis Twitter SentiWordNet Natural language processing CRM, Telecommunication

Title	A Survey on Big Data privacy using Hadoop Architecture
Author	Priyank Jain, Manasi Gyanchandani, Nilay Khare, Dhirendra Pratap Singh, Lokini Rajesh
Citation	Vol. 17  No. 2  pp. 148-155
Keywords	Big Data, Hadoop, HDFS, MapReduce, Hadoop Components, Hive, NoSQL, Hpcc