Title	The Market Orientation from Dual Perspectives :Customers and Managers Perceptions in Tunisian Banks
Author	Faouzi Najjar and Yosra Missaoui
Citation	Vol. 21  No. 11  pp. 31-42
Keywords	market-orientation, customer orientation, competitor orientation, interfunctional coordination, perceptions gap analysis

Title	BF-Ostrowski Type Inequalties via ?-λ-convex functions
Author	Ali Hassan, Asif Raza Khan, Faraz Mehmood, Maria Khan
Citation	Vol. 21  No. 10  pp. 177-183
Keywords	Ostrowski inequality, convex functions, Fuzzy set, Bifuzzy sets..

Title	A Multi-Indexes Based Technique for Resolving Collision in a Hash Table
Author	Ahmed Dalhatu Yusuf1, Prof. Saleh Abdullahi2, Prof. Moussa Mahamat Boukar3 and Salisu Ibrahim Yusuf4
Citation	Vol. 21  No. 9  pp. 339-345
Keywords	Hashing, hash function, collision resolution method

Title	Design of Multivariable PID Controllers: A Comparative Study
Author	Shabeena Memon† and Arbab Nighat Kalhoro
Citation	Vol. 21  No. 9  pp. 11-18
Keywords	Direct Synthesis, Internal Model Control, Effective Transfer Function, MIMO Controller, relative gain array, multivariable processes.