Title	An Empirical Study of Business Process Modelling and Business Performance in the Mobile Service Industry
Author	Youseef Alotaibi
Citation	Vol. 20  No. 9  pp. 91-105
Keywords	Business process modelling (PM); Business Process Reengineering (BPR); Alignment; Security; Customer Power; Business Performance; Service Quality; Customer Satisfaction; Survey research"

Title	A Comprehensive Analysis on Business Process Modelling Standards, Techniques and Languages
Author	Youseef Alotaibi
Citation	Vol. 20  No. 9  pp. 233-250
Keywords	Business Process Management (BPM); Business Process Modelling (PM); Business Process (BP); Literature Review

Title	A Review of Concepts, Advantages and Pitfalls of Healthcare Applications in Blockchain Technology
Author	Aisha M. Al-asmari, Rahaf I. Aloufi and Youseef Alotaibi
Citation	Vol. 21  No. 5  pp. 199-210
Keywords	Blockchain; healthcare; concepts; properties; pitfalls; systematic literature review

Title	A Review of Concepts, Advantages and Pitfalls of Healthcare Applications in Blockchain Technology
Author	Aisha M. Al-asmari, Rahaf I. Aloufi and Youseef Alotaibi
Citation	Vol. 21  No. 5  pp. 199-210
Keywords	Blockchain; healthcare; concepts; properties; pitfalls; systematic literature review