Title	Simulator for Software Maintainability
Author	P. K. Suri, Bharat Bhushan
Citation	Vol. 7  No. 11  pp. 216-220
Keywords	Software Maintenance, Markov process, Operating Efficiency, Transition probabilities, Software complexity

Title	Suggested Functionalities of a Software Maintenance Tool for a University Application System
Author	Hidayah Sulaiman, Rusli Abdullah
Citation	Vol. 8  No. 3  pp. 285-291
Keywords	Software Maintenance Tool, First level support, second level support, knowledge base

Title	Eliciting Theory of Software Maintenance Outsourcing Process: A Systematic Literature Review
Author	Atif Ikram, Hadia Riaz, Ahmad Salman Khan
Citation	Vol. 18  No. 4  pp. 132-143
Keywords	Software maintenance outsourcing process model, third party maintenance practices SLR

Title	A Framework of Service Level Agreement Management for Software Maintenance
Author	Syed Irtiza Hassan, Ahmad Salman Khan
Citation	Vol. 19  No. 5  pp. 103-112
Keywords	service level agreement, software maintenance