Title	Real-time Twitter Data Analysis of Saudi Telecom Companies for Enhanced Customer Relationship Management
Author	Shaheen Khatoon
Citation	Vol. 17  No. 2  pp. 141-147
Keywords	Sentiment analysis Twitter SentiWordNet Natural language processing CRM, Telecommunication

Title	A Clustering based WSN Routing Protocol for Smart Home Applications to Improve Network Lifetime and Emergency Routing
Author	Muneeb Ahmed Mirza, Azhar Mahmood, and Shaheen Khatoon
Citation	Vol. 26  No. 5  pp. 149-157
Keywords	Wireless Sensor Network, Clustering, Routing