Title	What IF Analysis Impacting CRM in Medical Sector
Author	Arshi Naim, Kholood Alqahtani, Mohammad Faiz Khan
Citation	Vol. 23  No. 7  pp. 101-108
Keywords	CRM, DSS, Analytical; Operational; Directional; What if Analysis

Title	Relevance of E- Learning and Quality Development in Higher Education
Author	Arshi Naim, Sahar Mohammed Alshawaf
Citation	Vol. 24  No. 1  pp. 187-195
Keywords	InT, LMS, Blackboard, Quality Development, E-Learning

Title	Effective E-Learning Pracctices by Machine Learning and Artificial Intelligence
Author	Arshi Naim, Sahar Mohammed Alshawaf
Citation	Vol. 24  No. 1  pp. 209-214
Keywords	Artificial Intelligence, Blackboard, E-Learning Deanship, Learning Management Services, Machine Learning

Title	Cost Management for Security Applications
Author	Arshi Naim, Zubairul Hasan
Citation	Vol. 24  No. 7  pp. 63-72
Keywords	Patch Management; IT; Microstrip Patch Antenna; Feeding Techniques; Operational Costs, Economies of Scale