To search, Click below search items.

 

All Published Papers Search Service

Results for perceived satisfaction; Total 1

Title

Using the Expected Importance and Perceived Satisfaction of Tourists to Construct Indicators for Improvement of Resort Hotel Service Quality

Author

Chun-Nan Lin, Li-Fen Tsai, Pei-Wen Wang, Wen-Jian Su, Jing-Chi Shaw
Citation

Vol. 11  No. 4  pp. 91-94

Keywords

resort hotels, expected importance, perceived satisfaction, indicators for improvement of service quality

[1]