To search, Click below search items.

 

All Published Papers Search Service

Results for organizational performance; Total 1

Title

The relationship between the implementation of customer relationship management, customer satisfaction and organization performance in Iranian businesses

Author

GholamHossein Ghasemi, Manijeh Haghighinasab, Zahra Sadat Mortazavi
Citation

Vol. 17  No. 5  pp. 135-145

Keywords

customer relationship management, customer-oriented management, organization of customer relationship management, operational customer relationship management, customer satisfaction, environmental dynamism and competition, organizational performance

[1]