Title	On the Usage of Feature Ranking and Selection Techniques to classify Heterogenous I.T. Ticketing Data
Author	M Venakata Subbarao, Kasukurty Venkatarao, Dr Suresh Chittineni, Subhadra Kompella
Citation	Vol. 22  No. 11  pp. 405-412
Keywords	Machine Learning, Incident Response, Text Mining, Support Vector Machine, Deep Learning.