Title	Exploration of Information Technology Governance Practices in the Public Sector: A Developing Country’s Perspective
Author	Amanat Ali, Muhammad Sajid Khattak, Muhammad Irfanullah Arfeen, Laiba Yousaf, Muhammad Adnan
Citation	Vol. 22  No. 1  pp. 523-529
Keywords	ITG, critical success factors, systematic literature review, public sector organizations in less developed country.

Title	Alternate Dispute Resolution - Free and Speedy Complaint Redressal Framework using Technology: Ombudsmanship at Proverbial Doorstep in Pakistan
Author	Dr. Sohail Ahmad Phatak, Anjum Naveed, Muhammad Sajid Khattak, Muhammad Azam I Chaudhary
Citation	Vol. 22  No. 3  pp. 344-354
Keywords	Grievance Redressal, Networking of Ombudsman, Proverbial doorstep, Collaborative Framework, Collaboration of Ombudsman, Intra Public Sector Collaboration