Title	Using the Expected Importance and Perceived Satisfaction of Tourists to Construct Indicators for Improvement of Resort Hotel Service Quality
Author	Chun-Nan Lin, Li-Fen Tsai, Pei-Wen Wang, Wen-Jian Su, Jing-Chi Shaw
Citation	Vol. 11  No. 4  pp. 91-94
Keywords	resort hotels, expected importance, perceived satisfaction, indicators for improvement of service quality

Title	Using the Kano Two-Dimensional Quality Model to Evaluate Service Quality of Resort Hotels
Author	Chun-Nan Lin, Li-Fen Tsai, Pei-Wen Wang, Wen-Jian Su, Jing-Chi Shaw
Citation	Vol. 11  No. 5  pp. 84-87
Keywords	resort hotels, Kano Two-Dimensional Quality Model, service quality

Title	Uncovering Hotel Guests Preferences through Data Mining Techniques
Author	Mostafa Kamalpour , Atae Rezaei Aghdam, Shuxiang Xu, Ehsan Ghasem khani Aryan Baghi
Citation	Vol. 17  No. 8  pp. 1-10
Keywords	Web Mining, Tourism, Data Mining, Hotel.

Title	Interactive UI for Smartphone/ Web Applications and Impact of Social Networks
Author	Hafiz Abid Mahmood Malik, AbdulHafeez Mohammad, Usman Mehmood and Ashraf Ali
Citation	Vol. 22  No. 3  pp. 189-200
Keywords	Social network, smartphone applications, web applications, interactive user interfaces, user-centered design, hotel booking systems